Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
6.4/10
Nice
Rooms
6.2
Location
7.7
Service
6.7
Dining
5.2
Guest reviews
6.4/10
based on 6 reviews
5.5
5.5/10 based on 1044 reviews
Charles
United States,
April
2024
6.6/10
The hotel rooms were smaller than advertised on the website, and the outside environment was extremely dirty at 3 am, which was a downside. However, the location was excellent as it is very close to Pearson International Airport and provides a free shuttle upon request. The dining experience offered vouchers only for Subway, limiting the options. The hotel's proximity to the airport and the 24-hour diner nearby were advantageous.
Rooms
5.0
The rooms were smaller than on the website and the outside environment was dirty.
Service
7.0
The service provided was satisfactory, and the shuttle services were convenient for airport transportation.
Location
8.0
The hotel's location near Pearson International Airport and a 24-hour diner was convenient, but not utilizing the shuttle service might impact cost savings.
Dining
6.0
The dining experience was limited to Subway vouchers, which might not suit everyone's preferences.
Facilities
7.0
The facilities at the hotel were decent, offering basic amenities.
Elizabeth
United States,
January
2024
5.8/10
My stay at the hotel had its ups and downs. The location was very convenient, close to the airport with great shuttle bus service, but the room was disappointing being small, airless, and chilly upon arrival. The service was decent, and the dining options were limited to a Subway next door. Overall, a mixed experience with some positive and negative aspects.
Rooms
5.0
The room I stayed in was tiny, with no windows and a bit smelly. It lacked proper heating as it was freezing cold when I arrived.
Service
6.0
The service was average, nothing outstanding but nothing terrible either.
Location
8.0
The hotel's location near the airport was a plus, with easy access to shuttle bus service for early departures.
Dining
5.0
The only dining option available was a Subway next door, which was limiting for a proper meal.
Facilities
The hotel lacks dining options on-site and seems to be more focused on providing basic accommodation.
Tony
United Kingdom,
November
2023
6.0/10
The hotel had an alright room with a strange smell and was conveniently located close to the airport. The service was satisfactory but with a long wait on hold. The dining experience was average with a voucher for a basic breakfast. The location was next to a 24hr diner, suitable for late-night meals. While the facilities were decent, there were some drawbacks to consider.
Rooms
5.0
The room was just okay but had a strange smell.
Service
5.0
The service was average with a lengthy wait on hold.
Location
8.0
Conveniently close to the airport and next to a 24hr diner.
Dining
5.0
The dining experience was average with a voucher for a basic breakfast.
Facilities
7.0
Decent facilities provided.
Ernest
United Kingdom,
November
2023
6.4/10
The hotel is conveniently located close to the Toronto Airport and a 24hr diner, making it ideal for late-night arrivals. While the rooms were small but immaculate, the noise levels from the adjacent car rental business made it hard to sleep. The dining options were limited, offering a basic breakfast at a nearby Subway. Make sure to confirm the advertised rates to avoid any unexpected charges during check-in.
Rooms
7.0
The rooms, though small, were kept spotlessly clean.
Service
8.0
The service was efficient, and the staff responded promptly to requests.
Location
6.0
The hotel's proximity to the airport and a 24-hour diner is convenient for travelers, although the noise levels from the car rental businesses were a drawback.
Dining
5.0
The dining options were limited, with a basic breakfast offering at the neighboring Subway.
Facilities
6.0
The hotel lacks notable facilities of its own, but the nearby diner serves as an alternative dining option.
Mark
United States,
September
2023
7.0/10
The hotel is conveniently close to the Toronto International Airport, making it great for early flights and offers good value. The rooms, although smaller than advertised on the website, were clean, modern, and adequate for our short overnight stay. The dining options were limited to a voucher for Subway, which may not suit all preferences.
Rooms
8.0
The rooms were clean and more than adequate, despite being smaller than the photos on the website.
Service
7.0
The service, including housekeeping, was satisfactory for our short stay.
Location
9.0
The location is excellent for quick airport access, but a car might be necessary for longer stays.
Dining
5.0
The dining mainly consisted of a Subway voucher, offering limited options for breakfast.
Facilities
6.0
Basic facilities were available but nothing exceptional was noted during our stay.
Craig
United Kingdom,
September
2023
6.8/10
My stay at the hotel was quite pleasant overall. The rooms were newly decorated and spacious, offering great value for the price paid. The service was satisfactory, and the location, although a little untidy, was convenient for my visit. The dining options were limited, but the facilities were decent.
Rooms
8.0
The room I reserved was very nice for the price. It was newly decorated and spacious.
Service
7.0
The service was decent, meeting the basic expectations.
Location
7.0
The hotel is located in a strip mall near a convenient store, which was convenient for my needs.
Dining
5.0
The dining options were limited, not ideal for early flights.
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